Returns and Refunds Policy

ONLINE

To process an exchange please email us at tawakkulchapters@gmail.com or drop our team a message on Instagram for a faster response @TAWAKKULCHAPTERS 

Refunds (if applicable)

We only offer refunds if an item is defective or damaged. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Our policy lasts 72 hours. If 72 hours (upon delivery) have gone by since your purchase, unfortunately we can't offer a refund or exchange.

All sales are final.

Returns and exchanges (if applicable)
We can exchange or replace an item, should you purchase the wrong size or colour. Simply send us an email at tawakkulchapters@gmail.com or drop our team a message on Instagram for a faster response @TAWAKKULCHAPTERS

(Return postage is covered by yourself, We recommend using tracked should your order be over £50) 

To be eligible for a exchange or replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our policy lasts 72 hours. If 72 hours (upon delivery) have gone by since your purchase, unfortunately we can’t offer you a replacement or exchange.

Sale items (if applicable)
Only our regular priced items may be exchanged or replaced, unfortunately sale items cannot be refunded or exchanged.

All sales are final.